Managed Networking from Strategic Asset

Creativity and technology to help fuel innovation and drive business growth

Prevention is better than cure. Our Remote Monitoring and Management improves network performance, prevents issues and stops problems.

Managed Networking

Our managed networking powered by Cisco Meraki offers your employees a superior experience and service from your business IT support. By providing your employees with a fresh insight into their network and business with a simple monitor only view of your business network performance.

  • We won't keep you waiting: We get businesses live with your service in a matter of days after placing an order with zero touch provisioning.
  • Real time support: We delight businesses by resolving the majority of support cases over the phone in minutes with powerful remote live tools such as packet capture and cable testing.
  • Exceed expectations: We offer businesses proactive fault monitoring with automated alerts to detect and resolve a potential issue even before a customer has noticed it.

Our Capabilities

  • Simple Self Service: We enable customers access to basic wireless settings such as SSID name, encryption, splash page etc. for easy self service.
  • Zero Network Monitoring Hardware Required: Unlike on premise networks, our managed networks eliminate the cost and time for dedicated network monitoring hardware or a data center build-out with our Managed Networking dashboard.
  • Remote Troubleshooting: Optimise fault discovery and corrective actions. Our Managed Networking dashboard has advanced remote troubleshooting tools built in such as packet capture and cable testing to radically minimize the frequency of engineer site call outs. Most customer support cases can subsequently be diagnosed and solved over-the-phone.

  • Configuration Templates: Drastically lower operational costs with configuration templates. Multiple managed networking devices can be linked to one shared configuration to dramatically reduce management overhead when deploying or modifying business sites that should all be configured with the same policies. In this way thousands of your businesses configurations can be updated instantaneously without any need for your IT staff to be sent on-site.

  • Firmware Updates: Zero cost firmware updates. Firmware updates for managed network devices are seamless with over the web updates. Schedule firmware updates for your business networks using the dashboard to remove all the cost and complexity typically attributed to them.

  • Automated Alerts: Reduce the workload on your internal IT  support staff. Set up automated alerts for high priority ports to proactively maintain business networks and reduce erratic support loads.

  • 24X7 Support: Save time and resource resolving advanced support cases. Escalate complex support cases to our Managed Networking support team 24/7/365.

Our Approach

At Strategic Asset, we believe less is more. By consolidating and simplifying your business IT infrastructure and operations, we simultaneously reduce both complexity and risk. We achieve this simplification by auditing your entire IT estate, then architecting a highly secure and scalable cloud based solution powered by Cisco Meraki and the Microsoft Cloud. The agility provided by cloud based solutions allow your business to consume workloads as services, such as Email with the Microsoft Office 365 service. Our goal is to avoid manufacturer lock in and provide cost transparency (utilisation billing per user, per workload, per month). We manage the complete technology stack so that you can focus on delighting your customers.

We provide all of our services with a single monthly bill, whilst taking complete responsibility to manage the complexity of your IT estate. Our Managed Services include a 24/7/365 Network Operations Centre (NOC), a 24/7/365 Security Operations Centre (SOC) and a 24/7/365 Help Desk consistently closing over 70% of tickets on the first call with over 650 highly qualified people and mature operational processes. Our integrated Remote Monitoring and Management solution automatically tracks serial numbers, software, and infrastructure components using intelligent self-healing technology.

96% of organisations that adopt managed services save money. 13% of organisations realise savings of up to 50% from their business technology spending.

- The Computing Trade Industry Association 5th Annual Trends Survey